Delivery Info
Here, you will find comprehensive information regarding delivery times, costs, and availability for both UK and international destinations. This ensures a smooth, reliable, and efficient experience for all customers, allowing you to make informed decisions when selecting the most suitable delivery options for your needs. Ordering locally or from abroad, we provide detailed insights to help you manage your expectations and plan accordingly.
| Shipping Method | Shipping Time | Shipping Price |
|---|---|---|
| Standard | 6-7 Working Days | Free Delivery |
| Speedy | 5-6 Working Days | £19.99 |
| Express | 4-5 Working Days | £29.99 |
| Rush | 3-4 Working Days | £39.99 |
| Urgent | 2-3 Working Days | £69.99 |
| Shipping Method | Shipping Time | Shipping Price |
|---|---|---|
| Standard | 7-8 Working Days | Free Delivery (Above £150) |
| Speedy | 6-7 Working Days | £19.99 |
| Express | 5-6 Working Days | £29.99 |
| Rush | 4-5 Working Days | £39.99 |
| Shipping Method | Shipping Time | Shipping Price |
|---|---|---|
| Standard | 7-9 Working Days | £19.99 |
| Speedy | 5-6 Working Days | £29.99 |
| Express | 5-7 Working Days | £39.99 |
| Rush | 4-6 Working Days | £49.99 |
| Shipping Method | Shipping Time | Shipping Price |
|---|---|---|
| Standard | 7-8 Working Days | £19.99 |
| Speedy | 6-7 Working Days | £29.99 |
| Express | 5-6 Working Days | £39.99 |
| Rush | 4-5 Working Days | £49.99 |
Our Trusted Delivery Partners
We work with Royal Mail, UPS, and DHL, and the choice of courier will depend on the destination country.
FAQs
Still got questions about delivery? Check out our FAQs below for quick answers regarding delivery in the United Kingdom or International orders. We are here to help!
Where are your signs produced?
We are based in London, England.
How can I calculate my delivery time?
Delivery times begin on the next working day after your order has been processed. Please note that weekends and public holidays are not considered working days.
Is there a limit on the size of the sign for international orders?
There is no limit on the size of your sign when shipped internationally, but we advise a consultation with our customer service team first.
Are customs charges included?
Yes, customs charges are included for countries where we charge VAT. This applies to all countries within the EU. For other destinations, additional customs fees may apply, which are the responsibility of the recipient.
Will I need to pay anything extra to receive my parcel?
No, we cover all costs, including customs charges, for deliveries to countries where VAT is applied to the order. For other destinations, additional fees may apply, which will be the responsibility of the recipient.
How can I track my order?
As soon as your order is dispatched, you will receive an e-mail from a courier, including the tracking number.
Why am I receiving more than one tracking number?
If your order is being sent in multiple boxes, each box will have its own specific tracking number. This ensures you can track each part of your order separately until everything arrives.
I have several tracking numbers but only received one parcel, why is that?
This is unusual, but it can happen. Couriers may deliver parcels on different days, especially if they are shipped in separate packages. Rest assured, your other parcels should arrive soon.
Why is my order pending at customs for several days?
Depending on the courier, customs may require additional documentation to clear your order. If you notice that your tracking information shows a customs delay, please contact your local courier to find out which documents are needed to process and deliver your order.
As an individual, do I need to provide any extra information?
Depending on your specific country, you may be required to provide a power of attorney document to authorise the delivery. Please check with your local courier for any additional requirements.
As a business, do I need to provide extra information?
The most common document requested for businesses is the tax number to clear your parcel through customs. If your business is not VAT registered, please do not include your business name on the order. Doing so may delay the delivery, as the courier won’t be able to complete the delivery and may be forced to return the parcel to us.
What happens if I miss the delivery?
If you miss the delivery, the courier will make up to three attempts to deliver your order. If all attempts are unsuccessful, the package will be returned to us. Please contact your local courier to arrange redelivery.
